Privacy Policy
At KWIS (Ken Ward Interior Services), we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information in line with UK GDPR and the Data Protection Act 2018.
Information We Collect
- Contact details: name, email address, phone number
- Transaction details: billing address, payment information (processed securely via third‑party providers)
- Website usage data: cookies, IP address, browser type, pages visited
How We Use Your Information
- To provide products and services you request
- To communicate with you about updates, offers, or support
- To improve our website and customer experience
Legal Basis for Processing We rely on the following lawful bases under UK GDPR:
- Contract: to deliver our services
- Consent: for marketing communications
- Legitimate interests: to improve services and maintain security
- Legal obligation: to comply with UK law
Sharing Your Information We do not sell or rent your personal data. We may share information only with:
- Trusted service providers (e.g., payment processors, IT support)
- Legal authorities if required by law
Your Rights You have the right to:
- Access the personal data we hold about you
- Rectify inaccurate or incomplete data
- Request erasure (“right to be forgotten”)
- Restrict processing in certain circumstances
- Request data portability
- Object to processing for marketing or legitimate interests
Data Security We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
Data Retention We retain personal data only as long as necessary to fulfil the purposes outlined above or as required by law.
Contact Us If you have questions or wish to exercise your rights, contact us at: [Company Name] [Company Address] [Company Email] [Company Phone]
If you are not satisfied with our response, you may lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.
Cookie Notice
What Are Cookies? Cookies are small text files placed on your device when you visit our website. They help us improve your browsing experience and understand how our site is used.
Types of Cookies We Use
- Essential cookies: required for the website to function properly
- Analytics cookies: help us understand how visitors use our site
- Marketing cookies: used to deliver relevant advertising (only with your consent)
Managing Cookies You can control cookies through your browser settings. Non‑essential cookies will only be placed if you give consent via our cookie banner.
